Social media marketing is the process of utilizing social media sites to
promote a brand or product; it is currently the fasting-growing form of
advertising. The prevalence of social media in the lives of
consumers makes it an indispensable tool for the business that is willing
to take the necessary steps to ensure success in their social marketing
endeavors. A successful social media campaign involves researching
the target audience to determine which social media avenues are worth
pursuing, developing a targeted marketing plan with clear goals in mind,
remaining constantly involved in the rapidly-changing social media
marketing process, and measuring the success and effectiveness of the
campaign.
A social media marketing strategy needs to take place concurrently in a
variety of online settings. Social networking, blogging and
tweeting, bookmarking and sharing relevant content including multimedia,
and publishing user-generated content are all ways in which advertisers
can promote their brand or product to a target audience. Each type
of marketing avenue has its advantages and disadvantages and must be
thoroughly researched to determine the most relevant and effective
platforms for the individual advertiser. Measurement in the social
media marketing realm is often referred to as
ROI or
return on investment, but this measurement can more accurately
be referred to as ROC, or return on conversation.
The advent of online social networking and the familiarity that social
media holds for Internet users makes it an ideal avenue for marketing to
consumers. Platforms like Facebook and Twitter make it easy to reach
groups of people who are already interested in a particular brand or
product, and who in turn will promote it to their contacts by way of
simple conversation. Social media scheduling software such as
Buffer enable social media marketers
to schedule their posts conveniently. Social media marketing software
such as Spredfast and
Sprout Social provide relatively
accurate methods to monitor the effectiveness of a marketing strategy among
certain demographics. Social media has made it possible for
businesses to directly engage with the consumer, reaching larger numbers
of people in a way that is less invasive and falls more seamlessly into
the context of everyday social interactions, making it a winning exchange
for both the advertiser and the consumer.